Support and Repairs
|You’re here because something has gone wrong with your desktop or laptop. Maybe it’s just suddenly stopped working, or perhaps you’d just like to get more out of your system. Whatever the problem, I’m your geek for computer repairs! With my personal service, your computer will work faster and be more efficient. With my advice and support, hopefully we can avoid any more problems in the future. Sound good? Read on…|
– (Windows 10, Windows 8,Windows 7, Vista, Windows XP)
I am mostly experienced with Microsoft and can provide desktop and laptop support service for all versions of Windows (including Windows 10, Windows 8,Windows 7, Windows Vista, Windows XP and Windows Media Center). That means I can perform essential maintenance, restore and repair Windows, update Windows, install upgrades, perform virus removal, remove harmful spyware, and troubleshoot Microsoft applications like Word and Outlook.
I can work on all makes and models of desktop PC’s. That includes Dell, Toshiba, Fujitsu, Packard Bell, HP (Hewlett-Packard), eMachines, Panasonic, Evesham, IBM, Acer, Sony, Compaq Presario, Gateway, Asus desktops, Lenovo, Samsung, Advent, Mesh and more! So if you have a slow desktop, or desktop is too loud, or the desktop won’t boot up, or the hard drive doesn’t work, or your desktop overheats, or your desktop has a virus, or you need data recovery on a desktop or you would like a desktop PC upgrade.
| Laptops, Notebooks and Netbooks|
I can work on all makes and models of laptops. That includes Dell, Toshiba, Fujitsu, Packard Bell, HP (Hewlett-Packard), Panasonic, Evesham, IBM, Acer, Sony, Compaq Presario, Gateway, Asus laptops, Lenovo, eMachines, Samsung, Advent, Mesh and more! So if you have a slow laptop, need your screen replaced or the laptop won’t start, or the keyboard doesn’t work, or the DVD drive wont work, or your laptop overheats, or your laptop has a virus, or you need data recovery on a laptop or you would like a laptop upgrade.
I am also experienced in the installation and repair of hardware for your desktop or laptop. I can troubleshoot and repair your computer’s memory (RAM), hard drive
(data recovery), external hard drive, processor (CPU), motherboard, video/graphics Card, power supply unit (PSU), keyboard, sound card, CD drive, DVD, mouse, modem, router, and USB devices. If your system has run out of space I can provide more disk memory for your pictures, documents, and music.
| Internet & Virus Problems|
According to leading internet security firm Symantec, the number of computer viruses on the web hit 4,122,311 in 2013 (BBC Tech Report, Jan 2014) and that number is still growing, so virus protection is essential. If you don’t already have an anti-virus program I will set up a free one for you and run a full scan on your computer. Whether you have one PC in your sitting room or a small business network, I’ll make sure your system is protected.
Your data is completely safe with me. I will never make copies of data unless you authorise it and I will never keep any copies that are made. Any CDs or DVDs I make will be yours to keep. I never, ever keep copies of my client’s data, unlike some companies. I will also never access any files on your computer without your permission, so your privacy is assured.
|Common Computer Problems: How To Tell If They’re Hardware or SoftwareIt’s April 2018 and you’re right in the middle of something and your computer starts acting up. Is it the app you’re working in or your PC that’s the problem? How can you tell?Most problems are software problems. Some are definitely hardware problems. And some can be caused by one of the other. This chart lists 16 of the most common problems — knowing where to start troubleshooting can save you lots of time. And if you need to call in the cavalry, you’ll know who to call!|
|ProblemSOFTWAREHARDWAREComputer is slowCould be malware, too many start-up items (Windows) or build up of temporary filesCould be hard drive is fragmented or starting to fail, not enough RAM or an old CPUComputer keeps restartingCould be automatic OS update problem, adware, virus or other malwareCould be graphics card, motherboard or network card driversKeyboard, mouse, printer or other peripherals aren’t working properlyCould be driver issuesCould be computer port issues or peripheral component issuesPeripheral commands interpreted incorrectly✓ App command not workingSoftware if it’s happening in only one appHardware if it’s happening in more than one appInternet is slowCould be an app in background is consuming the bandwidthCould be hard disk failingDownloads take forever ✓Computer freezes✓ Attachments won’t open✓ PC blue screen of death ✓ (although it could be your drivers)Pop-up ads✓ Corrupt files or long delays accessing files ✓Google performing oddly✓ Sudden shut off…or sudden anything weird ✓Graphical errors like your computer screen is jumbled ✓Unusual noises ✓Note: Of course, there are exceptions to the rule.|